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about iTrack

Medical Aid Claim Switching Software

Established in 2007, iTrack is the ideal electronic claims solution for every medical practitioner.

iTrack forms part of the Daly Morgan Group of Companies, your one-stop solution for all Practice Management Software, Debt Collection and Account Administration needs. With over 20 years experience in medical administration and practice management software systems, iTrack remains at the forefront of the medical claim submission industry.

iTrack, your number 1 switching solution!

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iTrack services

Immediate Response Time


immediate response time

iTrack's feature packed interface and user friendly design offers medical practices the fastest response time for medical aid claim submissions. Our speedy response time coupled with improved payment turnaround times, will ensure that your business always runs efficiently.

Real-time Claiming


real-time claiming

Need to know if a claim will be paid by the medical schemes before your patient leaves the consulting room?

iTrack has direct links to all major medical schemes, providing you with real-time and detailed claim feedback. Once a claim has been sent, iTrack's advanced software application will immediately inform you if a patient has insufficient funds, if the claim has been fully processed, or if there are member liable portions. By using an efficient layout and colour coded system, your claims are easily navigated and rejections can be amended and re-submitted instantaneously.

Electronic Remittance Advices


electronic remittance advices

With our extensive knowledge of the South African medical administration industry and our own in-house Advanced Practice Management System (iKat G3), iTrack has led the way in the development of self-reconciling Electronic Remittance Advices. Integrating with all major medical schemes, iTrack has the functionality to import remittance advices directly into iKat G3 and allocate payments for you in the blink of an eye. This groundbreaking technology will reduce your reconciliation process from hours/days to minutes. Find out more about IKAT G3 here